Our standard MOQ starts at 10,000 pieces per design per size. We also accept trial orders from 5,000 units for new partnerships. For flexible options, contact our sales team to discuss your needs.

Yes, sample orders are available with a lead time of 5-7 business days. Sample fees apply but are fully deductible from your first bulk order. Request your samples here.

Simply reach out via our inquiry form or email us at info@kongdymed.com. Our team will guide you from quotation and sampling through to mass production and shipping.

Absolutely. We offer full OEM customization including dimensions (round, square, rectangle, custom shapes), colors, backing materials (non-woven, hydrogel, fabric), and adhesive types (acrylic, silicone, hot melt). View our OEM capabilities.

Yes, we provide complete private labeling services — your brand, your packaging, your product. We also offer free packaging design support including dieline templates and artwork assistance.

Yes, our in-house R&D team of 200+ experts can develop custom active ingredient formulations tailored to your target market — from lidocaine pain relief to melatonin sleep patches and beyond. 100+ standard formulas available to jump-start your product.

We take IP protection seriously. Before any collaboration, we sign a comprehensive Non-Disclosure Agreement (NDA). All custom formulations are strictly confidential and will never be shared with third parties or used for other clients. Your brand formula is yours alone.

Yes, we provide free packaging dieline templates and have a professional industrial design team to assist with artwork, labeling compliance, and packaging structure. We make it easy for brands to go from concept to shelf.

Yes. Kongdy Health is an FDA-registered facility compliant with ISO 13485, GMP, and CE standards. Our 20,000 sqm plant in Zhoukou, Henan follows strict quality management systems. View our certifications.

We implement a 4-stage QC process: raw material inspection, in-process monitoring, finished product testing, and stability validation. Each batch is tracked and documented for full traceability.

Yes, we provide Certificate of Analysis (COA), Material Safety Data Sheet (MSDS), and stability test reports with every batch. Additional third-party testing (SGS, Intertek) can be arranged upon request.

Absolutely. We welcome third-party audits from SGS, Intertek, or your own quality team at our Henan manufacturing facility. Full transparency is our standard — we are confident in our production environment and quality systems.

We offer air freight, sea freight, and express courier (DHL/FedEx/UPS) to destinations worldwide. For large bulk orders, sea freight is the most cost-effective option. Get a shipping quote.

Bulk orders: 15-25 business days after confirmation. Sample orders: 5-7 business days. Custom formulations may require additional development time. Express shipping available for urgent orders.

Yes, we export to 120+ countries across North America, Europe, Southeast Asia, South America, the Middle East, and Africa. Our logistics team handles all customs documentation and compliance requirements.

We accept T/T (wire transfer), L/C, PayPal, and Western Union. Payment terms are negotiable for long-term partners and larger volumes.

Yes, each client is assigned a dedicated account manager who provides ongoing support from quotation through to production, quality control, and delivery. We aim to respond within 12 hours.

We stand behind our quality. Any defective products will be replaced or refunded. Please contact our support team within 14 days of receipt to initiate the process.